Abrams Research Blog

Although social media has been used by the likes of students and musicians for almost a decade (oh hey, MySpace!), only within the last few years has it been embraced by international and corporate communities. The late ‘aughts’—is that what we’re calling them?—brought about a social media explosion, pushing us into 2010, where its popularity continues to grow, monitoring and analytics technologies have been vastly improved, and social media-based marketing reaches becomes the norm. What a perfect time, then, to discuss where social media is headed!

This week, an interesting article by Freddie Laker in AdAge featured 11 social media predictions for 2012. Ranging from the obvious—product/venue ratings becoming the norm—to the more extrapolated—social media augmented reality overtaking reality as we know it—Laker offers a comprehensive overview of what 2012 could really be like, assuming, that is, that the earth isn’t destroyed by the apocalypse. Here’s a quick rundown of his most interesting/important points. read more »

Imagine this: two girls age 10 and 12 became trapped in a storm drain in Australia, and used a cell phone to update their Facebook status and alert their friends and family to their predicament.

It should be noted that cell phones also have features for dialing the police.

Social networking is more popular than email, nowadays, and mobile devices have adapted to bring social media into the realm of instant contact. We rely on social networking and the age of the instant as our new modes of communication. It is not merely that social networking features exist in mobile devices, but people are using them more and more their default mode of communication (even in emergency situations!)

Mobile devices are adapting their technology to accommodate users’ need for social media connectivity. Mobile devices are modeling their social media integration after social media programs such as TweetDeck, and all of the new applications that are coming out for mobile devices further fuel the need for instant information. Starbucks has created an app that allows users to order their coffee from their mobile device, pay through the same device, and locate the nearest store to pick it up from. Users do not even have to wait in line anymore. Everything is about ease of use and instantaneous access.

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